Privacy Policy

Last updated: April 8, 2026

1. Information We Collect

We collect information in the following categories:

Account Information

  • Business name, owner/contact name, email address, phone number
  • Business address, service territory, and industry
  • Billing information (processed and stored securely by Stripe)

Prospect Data

  • Business names, contact names, email addresses, and phone numbers of prospects identified within your territory
  • Company information sourced from publicly available databases and business directories
  • Engagement data (email opens, clicks, replies, bounce status)

Usage Data

  • Portal login activity and feature usage
  • Campaign performance metrics
  • Browser type, IP address, and device information

2. How We Use Your Information

We use collected information to:

  • Provide and operate our lead generation and outreach services
  • Build and verify prospect lists tailored to your ideal customer profile
  • Execute automated email outreach campaigns on your behalf
  • Track campaign performance and generate analytics reports
  • Process payments and manage your subscription
  • Communicate with you about your account, campaigns, and service updates
  • Improve our platform, algorithms, and service quality using anonymized, aggregated data

3. Third-Party Services

We use the following third-party services to deliver our platform:

  • Supabase — Database hosting and authentication (data stored in the United States)
  • Stripe — Payment processing. We do not store your full credit card number. See Stripe's Privacy Policy.
  • Instantly — Email sending infrastructure for outreach campaigns
  • Google Places API — Business data enrichment and verification
  • Resend — Transactional email delivery (notifications, welcome emails)
  • Vercel — Application hosting

Each third-party provider has its own privacy policy governing their handling of data. We select providers that maintain industry-standard security practices.

4. Data Sharing

We do not sell your personal information or your prospect data. We share data only in the following circumstances:

  • With third-party service providers as described above, solely to operate our services
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of KinectB2B, our clients, or others
  • With your explicit consent

Prospect data generated for your campaigns is never shared with other clients or competitors.

5. Data Retention

We retain your account information and campaign data for the duration of your active subscription. After cancellation:

  • Client portal access and lead data are available for 30 days
  • Account data is deleted within 90 days of cancellation, unless retention is required by law
  • Anonymized, aggregated analytics data may be retained indefinitely for service improvement
  • Billing records are retained as required for tax and accounting compliance

6. Your Rights

You have the right to:

  • Access — Request a copy of all personal data we hold about you or your business
  • Correction — Request correction of inaccurate information in your account
  • Deletion — Request deletion of your personal data, subject to legal retention requirements
  • Export — Receive your lead and campaign data in a portable format (CSV)
  • Opt-out — Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at accounts@kinectb2b.com. We will respond within 30 days.

7. Cookies

Our platform uses essential cookies required for authentication and session management. We do not use third-party advertising or tracking cookies. Analytics data is collected server-side without browser cookies where possible.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encrypted storage, role-based access controls, and regular security reviews. While no system is 100% secure, we take the protection of your data seriously and continuously work to strengthen our security posture.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email at least 14 days before taking effect. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

KinectB2B
Crown Point, Indiana
accounts@kinectb2b.com
(219) 270-7863